This guidebook addresses the critical issues affecting both the direct support workforce and providers supporting community living for people with intellectual and developmental disabilities.
Written in an engaging style, each chapter features tips, DSP stories, provider profiles, and resources that illustrate how to implement change at an organization or systems level. Topics include using data, collaborating, recruiting and retaining staff, training competencies, credentialing, using technology, and supporting health and wellness for a sustainable workforce.
Edited by Amy Hewitt and Susan O'Nell, and with a foreword by Liz Weintraub and Charlie Lakin, the work is composed of the following authored chapters:
Chapter 1. Critical Issues Affecting the Direct Support Workforce
Sarah Anne Hall, Lynda Lahti Anderson, Heidi Eschenbacher, and Amy Hewitt
Chapter 2. The Value of Data in Workforce Development
Mary Lou Bourne, Valerie Bradley, Dorothy Hiersteiner, and Laura Vegas
Chapter 3. Unlocking Solutions Through Collaboration
Ann Hardiman, Regis Obijiski, Julie Bershadsky, Amy Hewitt, Joe Macbeth, and Gabrielle Sedor
Chapter 4. Workforce Solutions at the Local Level: A Guide for Employers
Kristine Foss, Barbara Kleist, and Sandra Pettingell
Chapter 5. Elevating the Status of the Direct Support Professionals
Bethany Toledo, Mark Davis, Kirsten Sanchirico, Dianne W. Henk, and Regis Obijiski
Chapter 6. Attracting and Recruiting the Best DSPs
Jerry Smith, Amy Hewitt, Laurie “Chet” Tschetter, Claire Benway and Julie Kramme
Chapter 7. Hiring for Success: Selecting and Retaining DSPs
Jerry Smith and Amy Hewitt
Chapter 8. Competencies as a Framework for Workforce Excellence
Carol Britton Laws, Colleen McLaughlin, and Susan O’Nell
Chapter 9. Credentialing as a Path to Workforce Stability
Sheila Fesko, Kelly Nye-Lengerman, Dan Hermreck, and John Raffaele
Chapter 10. Building Workforce Resilience Through High-Impact Training
Megan Sanders, Susan O’Nell, and Diane Potts
Chapter 11. Leveraging Technology for Workforce Success
Renáta Tichá, Brian Abery, Adele Dimian, John Good Smith, Seunghee Lee, James Houseworth, Betul Cakir Dilek, and Mackenzie Farrington
Chapter 12. Enhancing Equity and Inclusion Through Cultural and Linguistic Competence
John Good Smith, Tawara Goode, Susan O’Nell, and Amy Hewitt
Chapter 13. Supporting Health and Wellness for a Sustainable Workforce
Lynda Lahti Anderson, Jennifer Hall-Lande, and Sandra Pettingell
Year : 2025
Author : Amy S. Hewitt and Susan O'Nell, Editors